File a Ticket

Pick the request that matches your need.

Each card hands off to the Wentzel.ai customer portal in Jira Service Management, where you can submit the actual ticket. We use JSM for ticket auth and tracking; this page is just the friendlier entry point.

Customer Support

Product question, account issue, billing — start here.

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Vendor Communication

You are a vendor or contractor reaching the team.

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Compliance Inquiry

Subprocessor, DPA, security questionnaire, audit request.

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Security Incident

Suspected vulnerability, abuse, or data-handling concern.

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Internal IT

Wentzel.ai team — internal device, access, or tooling.

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Already have a ticket? Look up its status.